Digital Support and Data Analysis Associate

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Post Date :2025-12-18 Close Date :2025-12-21
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Job location: KABUL Organization: Moore Afghanistan
Nationality: Afghan Years of Experience: At least 3 years’ experience
Category : Digital Support and Data Analysis Associate Contract Duration: 7-Months
Employment Type: Short Term Gender: Male and Female
Salary: 1,700.00 USD Per Month Education: Bachelor’s Degree
Vacancy Number: 0780 Number of Available Positions: 1

About Moore Afghanistan :

At Moore, our purpose is to help people thrive – our clients, our people and the communities they live and work in. We’re a global accounting and advisory family of over 30,000 people across more than 260 independent firms and 110 countries, connecting and collaborating to take care of your needs – local, national and international. When you work with Moore firms, you’ll work with people who care deeply about your success and who have the drive and dedication to deliver results for you and your business. You’ll have greater access to senior expertise than with many firms. We’ll be here for you whenever you need us – to help you see through the maze of information, to guide you in your decisions and to make sure you take advantage of every opportunity. To help you thrive in a changing world.

Job Summary :

Digital Support and Data Analysis Associate 

Job Requirements :

Position Title and Scale: Digital Support and Data Analysis Associate

About your organization: Since 2009, Afghanistan Holding Group has provided professional business services including taxation, payroll, training, management consulting, research, and M&E services. AHG employs over 180 full-time, highly qualified Afghans in Kabul, calling on an additional pool of over 800 professionals across all 34 provinces for specific short-term support. We strive to serve our clients with the highest levels of efficiency, integrity, and accountability.

Background and Objective of the assignment:

UNDP is the leading United Nations organization fighting to tackle the injustices of poverty, inequality, and climate change on a global scale. Working with our broad network of experts, host governments and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. UNDP has been working in Afghanistan for more than 50 years on climate change and resilience, gender, governance, health, livelihoods, and rule of law.

The Community Resilience (CR) Program aims to enhance economic empowerment by equipping individuals, particularly women and youth, with specialized technical skills in modern tailoring. The program will offer hands-on training on the operation, maintenance, and troubleshooting of advanced sewing machines. It will also establish sustainable market linkages for beneficiaries (BNFs), supporting them in accessing local and international markets, raw materials, and entrepreneurial opportunities.

Digital literacy and skills present another hurdle. While the youth literacy rate offers a glimmer of hope at 65%, overall digital literacy is estimated at a mere 18% of the population. The education sector, traditionally a cornerstone for building these skills, faces unprecedented challenges with the ban on girls' secondary and higher education, potentially creating a lost generation of female digital participants. 

 

Through this initiative, UNDP seeks to engage the contractor to address critical gaps in digital skills, with a particular focus on empowering Afghan girls. The main goals of this initiative are to enhance digital skills by equipping schools with digital tools, devices, internet access, and training sessions. 

Scope of work:

The Digital Support and Data Analysis Associate will undertake the following to ensure the success of the project:

Task Description:

Technical support and system maintenance: Provide technical assistance to users, maintain and update web-based systems, and support the use of digital platforms like SharePoint.
Troubleshooting: Diagnose and resolve technical problems, identify root causes of recurring issues, and differentiate between user error and technical malfunctions.
ICT strategy and implementation: Help implement ICT strategies and new technologies, ensure compliance with corporate standards, and advise on the procurement of new equipment.

Advise on and assist with the procurement of new ICT equipment, ensure compliance with technology standards, and provide technical support.
Project support: Develop Terms of Reference (ToR) for software products and provide monitoring and evaluation support during software development life cycles.
Data and reporting: Provide support for data and information preparation, reports, and presentations on digital and marketing activities. 

4. Others, as asked by the supervisor

 Institutional arrangement: The Digital Support and Data Analysis Associate will report to the Area Manager for CR and in close collaboration Programme Analyst. Advice and support will also be provided by the CR Design and Digitalization Associate.

Payment: Monthly bases

Duration of the assignment: 7 Months  

Duty station: Kabul, Central Region of Afghanistan.

Experience and Skills:

A secondary school education is often the minimum, with a university degree in a related field like IT, Marketing, or Business preferred.

Experience and Skills:

Technical aptitude: Strong understanding of digital systems, software, and hardware, such as Office 365, VPN, and Active Directory.
Troubleshooting skills: A robust methodology for diagnosing and solving problems.
Customer service skills: Excellent communication and interpersonal skills to provide support and ensure customer satisfaction.
Problem-solving: Ability to work independently to resolve issues within defined procedures.
Attention to detail: Accurately log and document issues and resolutions.

Competencies:

  • Provides hardware, software, and network troubleshooting and ensures minimal downtime.
  • Supports installation, configuration, and maintenance of digital tools, devices, and systems.
  • Assists in user training and technical guidance on new systems and applications.
  • Supports digital security, data backup, and safe storage practices.
  •  Strong analytical and problem-solving skills.
  •  Effective communication and interpersonal skills.
  •  Ability to work collaboratively in a multicultural environment.
  •  Strong organizational skills and ability to manage multiple priorities.
  • Collects, processes, and analyzes data to support decision-making
  • Collecting data, filtering and cleaning data, identifying patterns, interpreting data using statistics, collaborating with various departments, creating reports, documenting the analytic process, and presenting the findings.

Submission Guideline :

Qualified candidates should submit a Cover Letter and Resume jobs.af. 

Submission Email :